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Employee Engagement and Retention

Employee Engagement and Retention

Venue
Date
Training Course
£4,500.00
Choose your own preferred Date or Venue or Contact Us for more details

✅ Total Duration:

  • Regular: 5 Days × 4 Hours = 20 CPD Hours or
  • Intensive: 2.5 Days x 8 Hours = 20 CPD Hours
  • Delivery Format: In-person
  • Target Group: Mid to Senior level managers, team leads, HR professionals, project managers
  • Assessment: Active participation, group activities, capstone project
  • Certificate: CPD Certificate with learning outcomes and hours

Training Course on Employee Engagement and Retention

Overview

  • Employee engagement is critical as employees spend a significant portion of their lives at work, making the workplace their "second home."
  • This course empowers participants to understand and implement strategies that foster connection, motivation, and loyalty, reducing turnover and boosting organisational performance.
  • Engagement is a two-way process involving trust, communication, empowerment, and recognition, creating a culture where employees feel valued and motivated to contribute their best.
  • The course draws on proven frameworks such as the 5 Cs of engagement (Communication, Connection, Culture, Contribution, Career Development) and leadership-driven motivation techniques.

Learning Objectives

  • Define employee engagement and retention, and understand their critical importance in today’s workforce.
  • Identify key drivers and elements of engagement, including organisational culture, leadership, and employee experience.
  • Apply motivational theories (e.g., Herzberg’s Two-Factor Theory) to enhance employee performance and satisfaction.
  • Develop skills to design and implement effective engagement initiatives and retention strategies.
  • Learn to measure engagement levels and interpret data to inform continuous improvement.
  • Cultivate a positive workplace culture that aligns employee values with organisational goals.
  • Equip participants to reduce turnover by boosting morale, recognition, and career development opportunities.

Training Methodology

  • Interactive sessions combining theory, case studies, and real-world examples from diverse industries.
  • Group discussions and role-playing exercises to practice communication, feedback, and recognition techniques.
  • Use of bespoke modules tailored to specific organisational challenges and cultural contexts.
  • Incorporation of digital tools and HR technologies for engagement measurement and feedback collection.
  • Continuous reflection and action planning to embed learning and foster behavioural change.
  • Facilitated by experienced trainers with expertise in HR, leadership, and organisational psychology.

Organisational and Personal Impact

  • Organisations benefit from higher productivity, improved customer satisfaction, and stronger financial performance linked to engaged employees.
  • Reduced absenteeism and turnover lower recruitment and training costs, enhancing workforce stability.
  • Employees experience increased job satisfaction, motivation, and professional growth opportunities.
  • Enhanced communication and trust foster a collaborative and inclusive workplace culture.
  • Leaders develop emotional intelligence and positive leadership skills that drive engagement.
  • The course supports building resilient teams capable of adapting to change and innovation.

Target Audience

  • HR professionals and Employee Engagement Specialists responsible for designing and implementing engagement strategies.
  • Managers and team leaders seeking to improve team motivation, cohesion, and retention.
  • Organisational development practitioners and internal consultants.
  • Executives and senior leaders aiming to align culture and business goals through engagement.
  • Anyone passionate about creating a positive, productive workplace environment.

Course Outline

Day 1: Foundations of Employee Engagement and Retention

  • Understanding engagement: definitions, importance, and current trends
  • The employee experience and its impact on engagement
  • The 5 Cs framework: Communication, Connection, Culture, Contribution, Career Development

Day 2: Motivational Theories and Leadership’s Role

  • Herzberg’s Two-Factor Theory and McClelland’s Acquired Needs Theory
  • Emotional intelligence and positive leadership for engagement
  • Building trust and psychological safety in teams

Day 3: Designing Engagement Initiatives

  • Aligning organisational values with employee vision
  • Recognition and reward systems that work
  • Creating meaningful work and opportunities for contribution

Day 4: Measuring and Sustaining Engagement

  • Tools and techniques for engagement surveys and feedback
  • Analysing data to identify gaps and opportunities
  • Continuous improvement and embedding engagement in culture

Day 5: Retention Strategies and Action Planning

  • Reducing turnover through career development and growth opportunities
  • Conflict resolution and enhancing interpersonal skills
  • Developing personalised engagement action plans and organisational roadmaps

Conclusion

  • Employee engagement and retention are vital for organisational success and employee well-being.
  • This course equips participants with practical tools, insights, and strategies to create a thriving workplace where employees feel valued, motivated, and committed.
  • By investing in engagement, organisations unlock innovation, loyalty, and sustainable growth.
  • Participants leave empowered to lead change, foster positive cultures, and drive measurable improvements in retention and performance.
  • The journey to exceptional employee engagement starts here — with knowledge, passion, and purposeful action.

Courses Categories
Leadership and Management

Leadership and Management

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