Strategic Operations Management: Training Course Outline
Overview
- Strategic Operations Management is critical for aligning operational activities with organisational strategy to drive competitive advantage and sustainable growth.
- This course equips participants with the knowledge and tools to integrate strategic thinking into daily operations, optimise resources, and lead change effectively.
- Designed for today’s dynamic business environment, the training blends theory with practical application to enhance operational excellence and innovation.
Learning Objectives
- Understand the role and importance of strategic operations management within modern organisations.
- Develop skills to analyse and align operational capabilities with strategic goals.
- Learn to leverage core competencies to create value and competitive advantage.
- Gain expertise in managing operational change and fostering an innovative culture.
- Build capabilities to measure and improve operational performance using strategic tools.
- Enhance leadership skills to influence teams and stakeholders towards strategic objectives.
Training Methodology
- Interactive lectures introducing key concepts and frameworks.
- Case studies illustrating real-world strategic operations challenges and solutions.
- Group discussions and workshops to encourage peer learning and practical problem-solving.
- Hands-on exercises applying strategic tools such as SWOT, PESTLE, and balanced scorecards.
- Mini-focus sessions reflecting on participants’ organisational contexts.
- Continuous Q&A and feedback loops to deepen understanding and engagement.
Organisational and Personal Impact
- Organisations benefit from improved alignment between strategy and operations, leading to enhanced efficiency, innovation, and stakeholder value.
- Participants will be empowered to drive operational improvements that support business growth and adaptability.
- The course fosters holistic thinking, reducing siloed decision-making and enabling cross-functional collaboration.
- Individuals gain confidence and practical skills to lead change initiatives and influence organisational culture.
- Certification provides recognition of enhanced professional capabilities and commitment to strategic excellence.
Target Audience
- Operations managers and supervisors responsible for day-to-day operational performance.
- Senior leaders and directors seeking to integrate strategic thinking into operations.
- Supply chain, quality, and manufacturing professionals aiming to align processes with business strategy.
- Team leaders and project managers involved in operational improvement initiatives.
- Professionals aspiring to develop leadership skills in strategic operations management.
Course Outline
Day 1: Foundations of Strategic Operations Management
- Introduction to strategic operations and its role in organisational success
- Distinguishing strategic thinking from operational planning
- Understanding the external environment: PESTLE and Porter’s Five Forces analysis
Day 2: Aligning Operations with Organisational Strategy
- Assessing operational capabilities and core competencies
- Bridging the gap between strategic vision and operational reality
- Tools for operational strategy formulation and prioritisation
Day 3: Driving Innovation and Operational Excellence
- Creating and sustaining an innovative culture within operations
- Applying value engineering and continuous improvement techniques
- Leveraging technology and digital tools for operational advantage
Day 4: Managing Change and Stakeholder Engagement
- Understanding stakeholder perspectives and managing resistance
- Implementing change using frameworks such as ADKAR
- Communication and negotiation skills for operational leaders
Day 5: Measuring Performance and Sustaining Strategic Operations
- Developing and using balanced scorecards and KPIs
- Scenario planning and risk management in operations
- Action planning: applying course learnings to participants’ organisations
Conclusion
- Strategic Operations Management is a vital discipline that transforms operational functions into strategic assets.
- This course prepares participants to lead with insight, agility, and impact in complex business environments.
- By mastering the integration of strategy and operations, organisations and individuals can achieve sustained competitive advantage and operational excellence.
- Participants are encouraged to apply the tools and frameworks learned to drive meaningful change and continuous improvement in their workplaces.
- Certification upon completion recognises the commitment to advancing strategic operational leadership and delivering measurable business value.