Training Course on The Role of AI in Marketing
Overview
- Explore how artificial intelligence is transforming marketing strategies, customer engagement, and business growth.
- Understand AI fundamentals, tools, and applications tailored for marketing professionals.
- Examine ethical considerations and organisational challenges in adopting AI-driven marketing.
- Equip participants with practical skills to implement AI-powered marketing campaigns and measure impact.
Learning Objectives
- Define key AI concepts relevant to marketing, including machine learning, generative AI, and predictive analytics.
- Identify AI tools and platforms that enhance content creation, customer segmentation, and campaign optimisation.
- Develop skills to critically evaluate AI outputs and craft effective AI prompts for marketing tasks.
- Understand how to integrate AI into existing marketing technology stacks (CRM, CMS, analytics).
- Analyse ethical implications and customer acceptance of AI in marketing.
- Design and lead AI-driven marketing initiatives that deliver measurable organisational value.
Training Methodology
- Interactive lectures combining theory with real-world case studies from brands like Disney+, Washington Post, and HP.
- Hands-on workshops using AI marketing tools such as ChatGPT, JasperAI, SEMrush, and Brandwatch.
- Group discussions and scenario-based exercises to explore ethical challenges and strategic decision-making.
- Practical assignments including AI-powered content generation, customer journey mapping, and predictive analytics.
- Continuous assessment through quizzes, peer reviews, and a final project presentation.
- Access to curated resources and AI tool demos for ongoing learning beyond the course.
Organisational and Personal Impact
- Organisations gain competitive advantage by adopting AI to personalise customer experiences and optimise marketing spend.
- Marketing teams improve efficiency through automation of repetitive tasks and enhanced data-driven insights.
- Participants become change agents, capable of piloting AI initiatives and influencing digital transformation.
- Enhanced ability to measure ROI and demonstrate AI’s contribution to revenue growth and market share.
- Personal career growth through acquisition of cutting-edge AI marketing skills recognised by industry certificates.
Target Audience
- Mid- to senior-level marketing professionals seeking to lead AI adoption in their teams.
- Marketing managers and strategists aiming to deepen understanding of AI’s role in customer engagement.
- Digital marketers and content creators interested in leveraging AI tools for campaign optimisation.
- Business leaders and decision-makers evaluating AI’s strategic value for marketing innovation.
- Individuals with foundational marketing knowledge; no prior AI experience required but beneficial.
Course Outline
Day 1: Introduction to AI in Marketing
- AI fundamentals: definitions, history, and key technologies (machine learning, deep learning, generative AI).
- Overview of AI’s impact on marketing functions and customer behaviour.
- Case study: How Disney+ uses AI to compete with Netflix.
- Ethical considerations and AI adoption challenges.
Day 2: AI Tools and Techniques for Marketing
- Exploration of AI marketing tools: ChatGPT, JasperAI, Brandwatch, SEMrush, and others.
- Hands-on workshop: Crafting effective AI prompts for content creation.
- Using AI for social media monitoring and sentiment analysis.
- Group exercise: Evaluating AI tools for organisational fit.
Day 3: Data-Driven AI and Predictive Analytics
- Understanding data’s role in AI marketing: segmentation, targeting, and personalisation.
- Predictive analytics to forecast customer lifetime value, churn, and campaign performance.
- Workshop: Building AI-powered customer journeys and hyper-personalisation strategies.
- Case study: Washington Post’s AI innovations in digital marketing.
Day 4: AI-Driven Campaigns and Automation
- Designing AI-powered marketing campaigns: automation, multivariate testing, and optimisation.
- Integrating AI with CRM, CMS, and analytics platforms.
- Hands-on session: Automating content generation and ad placement.
- Discussion: Balancing AI automation with human creativity.
Day 5: Leading AI Marketing Transformation
- Developing strategic AI adoption plans and pilot projects.
- Measuring AI marketing ROI and performance tracking.
- Overcoming organisational barriers and gaining executive support.
- Final project presentations: Designing an AI-driven marketing campaign.
- Course wrap-up and certification guidance.
Conclusion
- AI is reshaping marketing by enabling unprecedented personalisation, efficiency, and insight.
- This course empowers marketing professionals to harness AI responsibly and strategically.
- Participants will return equipped to lead AI initiatives that drive measurable business growth.
- Embrace AI as a transformative tool to future-proof marketing careers and organisations.
- Continuous learning and ethical vigilance are key to maximising AI’s potential in marketing.