Training Course on Leadership and Emotional Intelligence

Overview

• Emotional Intelligence (EI) is a critical leadership skill that enables leaders to understand and manage their own emotions and those of others, fostering better decision-making, communication, and team performance.
• This course equips participants with practical tools to develop self-awareness, emotional regulation, empathy, and interpersonal skills essential for effective leadership in today’s dynamic workplaces.
• Through a blend of theory, self-assessment, and applied exercises, learners will transform their leadership style to be more emotionally intelligent, resilient, and impactful.

Learning Objectives

• Develop accurate self-awareness of personal emotional triggers and leadership style.
• Master self-management techniques to regulate emotions and reduce bias in decision-making.
• Enhance social awareness and empathy to better understand and motivate team members.
• Apply emotional intelligence competencies to build cohesive, high-performing teams.
• Create actionable personal development plans to sustain growth as an emotionally intelligent leader.
• Improve communication skills, including verbal and non-verbal cues, to foster trust and collaboration.
• Manage workplace stress and conflict through emotional resilience and constructive dialogue.

Training Methodology

• Interactive lectures introducing core EI concepts and leadership psychology.
• Self-assessment tools including EQ appraisals and 360-degree feedback to personalise learning.
• Group discussions and peer learning to share experiences and deepen understanding.
• Case studies and real-world scenarios to practice emotional intelligence in leadership challenges.
• Role-playing exercises to develop empathy, active listening, and conflict resolution skills.
• Reflective journaling and action planning to embed learning and track progress.
• Continuous feedback loops following the Do-Review-Learn-Apply model for skill reinforcement.

Organisational and Personal Impact

• Organisational Benefits:
• Enhanced leadership effectiveness leading to improved team motivation and productivity.
• Reduced workplace conflicts and grievances through better emotional regulation.
• Stronger collaboration and trust across departments fostering innovation.
• Healthier work environment with leaders equipped to manage stress and change.
• Personal Benefits:
• Increased emotional self-awareness and control, reducing stress and burnout.
• Greater confidence in handling difficult conversations and decisions.
• Improved interpersonal relationships and influence within the organisation.
• Clear roadmap for ongoing personal and professional development as a leader.

Target Audience

• Current and aspiring leaders seeking to elevate their leadership impact.
• Managers, team leaders, supervisors, and department heads responsible for team performance.
• HR professionals and trainers involved in leadership development.
• Professionals aiming to enhance emotional intelligence to improve workplace relationships.
• Organisations committed to cultivating emotionally intelligent leadership cultures.

Course Outline

Day 1: Introduction to Leadership and Emotional Intelligence

• Defining Emotional Intelligence and its relevance to leadership.
• The science and psychology behind EI.
• Self-assessment: Establishing your emotional intelligence baseline.
• Understanding the impact of emotions on leadership effectiveness.

Day 2: Developing Self-Awareness and Self-Management

• Exploring the five pillars of emotional intelligence.
• Techniques for recognising and regulating your emotions.
• Managing stress and reducing emotional bias in decision-making.
• Practical exercises in mindfulness and emotional control.

Day 3: Enhancing Social Awareness and Empathy

• Reading emotional cues and understanding others’ perspectives.
• Building empathy to strengthen relationships.
• Active listening and effective communication strategies.
• Case studies on managing difficult interpersonal situations.

Day 4: Relationship Management and Team Leadership

• Leading with emotional intelligence: motivating and inspiring teams.
• Conflict resolution and fostering a positive team climate.
• Building trust and psychological safety within teams.
• Role-playing exercises on feedback and coaching conversations.

Day 5: Applying Emotional Intelligence for Organisational Success

• Creating a personal leadership development plan.
• Strategies for sustaining emotional intelligence growth.
• Leveraging EI to drive organisational change and innovation.
• Final reflections, action planning, and course wrap-up.

Conclusion

• Emotional intelligence is not just a leadership skill but a transformative approach that drives personal growth and organisational excellence.
• By mastering EI competencies, leaders can create resilient, motivated teams and foster a culture of trust and collaboration.
• This course empowers participants to lead with authenticity, empathy, and strategic emotional insight—key differentiators in today’s complex business environment.
• We invite you to embark on this journey to become an emotionally intelligent leader who inspires lasting positive impact.