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Retail Industry Supply Chain

Venue
Date
Training Course
£4,500.00
Choose your own preferred Date or Venue or Contact Us for more details

 Total Duration:

  • Regular: 5 Days × 4 Hours = 20 CPD Hours or
  • Intensive: 2.5 Days x 8 Hours = 20 CPD Hours
  • Delivery Format: In-person
  • Target Group: Mid to Senior level managers, team leads, HR professionals, project managers
  • Assessment: Active participation, group activities, capstone project
  • Certificate: CPD Certificate with learning outcomes and hours

Training Course on Retail Industry Supply Chain

Overview

  • The retail supply chain is a complex, dynamic system that connects suppliers, manufacturers, distributors, and retailers to deliver products efficiently to consumers.
  • This course explores the end-to-end retail supply chain, focusing on logistics, inventory management, sourcing, distribution, and internationalisation.
  • Participants will gain practical knowledge to optimise supply chain operations, reduce costs, improve customer satisfaction, and respond to global market challenges.
  • Emphasis on real-world retail scenarios, including quick response systems, supplier relationships, and technology integration.

Learning Objectives

  • Understand the fundamental components and phases of retail supply chain management: planning, sourcing, manufacturing, distribution, and returns.
  • Analyse the challenges and trends impacting retail logistics and supply chains in a globalised market.
  • Develop skills in inventory control, purchasing negotiation, warehouse and distribution management.
  • Explore international sourcing and cross-cultural distribution practices.
  • Apply supply chain strategies to improve organisational efficiency and customer responsiveness.
  • Use case studies and role plays to simulate decision-making in retail supply chain contexts.

Training Methodology

  • Combination of lectures, interactive discussions, and group work to encourage active learning.
  • Case studies (30%) focusing on real retail supply chain challenges and solutions.
  • Role plays (30%) to practice negotiation, supplier management, and problem-solving.
  • Conceptual frameworks (10%) to build foundational knowledge.
  • Practical techniques (30%) including inventory management tools and warehouse software demonstrations.
  • Pre- and post-course assessments to measure knowledge acquisition.
  • Use of multimedia presentations and self-questionnaires to reinforce learning.

Organisational and Personal Impact

  • Organisations will benefit from improved supply chain efficiency, reduced operational costs, and enhanced ability to meet customer demand promptly.
  • Participants will gain competencies that increase their value as supply chain professionals, enabling career advancement.
  • Enhanced collaboration across departments and with suppliers, leading to stronger partnerships and better risk management.
  • Ability to implement best practices in logistics, inventory control, and international sourcing to support business growth.
  • Empowered decision-making through data-driven insights and strategic planning skills.

Target Audience

  • Retail supply chain managers and coordinators seeking to deepen their operational knowledge.
  • Procurement and purchasing professionals involved in supplier negotiations.
  • Warehouse and distribution supervisors aiming to optimise logistics processes.
  • Sales and operations planners responsible for demand forecasting and inventory control.
  • New entrants to retail supply chain roles requiring a comprehensive introduction.
  • Executives and analysts interested in understanding supply chain impacts on retail performance.

Course Outline

Day 1: Retail Logistics – Changes and Challenges

  • The logistics task in retail and evolving market pressures
  • Retail logistics and supply chain transportation fundamentals
  • Buyer-seller relationships and collaboration in the supply chain
  • Quick response and efficient customer response systems
  • Role and impact of Logistics Service Providers (LSPs)

Day 2: Product Life Cycle (PLC) and Sales Strategies

  • Understanding the five stages of the Product Life Cycle
  • Sales strategy implications at each PLC stage
  • Identifying substitute and similar products
  • Adapting sales approaches to product lifecycle dynamics

Day 3: Purchasing and Inventory Management

  • Negotiation techniques with suppliers
  • Evaluating stock as an asset versus a liability
  • Merchandise sequencing and stock control methods
  • Physical stock management and stock accounting principles

Day 4: Warehouse and Distribution Management

  • Warehouse functions, layout, and procedures
  • Distribution planning and performance metrics
  • Introduction to Warehouse Management Systems (WMS)
  • Best practices in inventory handling and order fulfilment

Day 5: Internationalisation of the Retail Supply Chain

  • Strategies for international sourcing and supplier selection
  • Cultural differences in distribution and logistics practices
  • Managing international logistics challenges and compliance
  • Case studies on global retail supply chain success stories

Conclusion

  • Mastery of retail supply chain fundamentals equips professionals to drive operational excellence and competitive advantage.
  • The course empowers participants to implement strategic improvements that enhance customer satisfaction and profitability.
  • Organisations investing in supply chain training build resilience against market volatility and global disruptions.
  • Continuous learning and adaptation are key to thriving in the fast-evolving retail landscape.
  • Participants are encouraged to apply insights gained and pursue ongoing development to stay ahead in retail supply chain management.

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